[FIXED!] Freezes up

[kflanagan]

ninja submissions worked tonight but my submissions would not work. have seen desertdancers error message too. HELP...

[kflanagan]

ninja submissions worked tonight but my submissions would not work. have seen desertdancers error message too. HELP...

[SweepstakesNinja]

what message did you get in the 'mysubmissions', and under what sweeps?

[DesertDance]

Here we go again! It gets halfway through, and freezes. You can't click on anything!! Mine froze at Letites Culinary 1 Quart Pre (can't see the rest, and the thing is frozen, so I'll have to shut down AGAIN! This is getting OLD!

[DesertDance]

AGAIN today, 5/20/2011!

Froze on Leites Culinary - Le Creuset 1-Quart Pre (can't see the rest. It's frozen)! A tich more than halfway through...

The daily prizes are issued to those who enter daily, and we are only able to enter part of the contests. The rest are frozen.

Suzi

[SweepstakesNinja]

Close the preview window and it won't freeze up.

However, I'll look at adding some scripts to process entries that do freeze up.

[SweepstakesNinja]

DD,

Have you closed the preview window? If you have, and it still freezes up, let me know.

Johnathan

[DesertDance]

Error: Access violation at 0x69352708 (tried to read from 0x00000024), program terminated. Sweepstakes Ninja Software has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

This time it stopped on Leites Culinary - Le Creuset Morocca (cant read the rest..frozen)

Also, I did what you said and unchecked the preview window, and guess what! Software did not honor my request. The window still shows! I just restarted again, and the window doesn't show. I will retest with a different profile. It is 8:31 AM pacific standard time. It just finished without freezing at 8:36 AM pacific standard time.

Now what do I do with my other two profiles? It got halfway through on those. If this is going to be an ongoing issue, you should at least give us an option to restart the thing at the spot it stopped so we can get as many in as we can. I'm going to go ahead now, and try the other two profiles.

Maybe you should remove the preview window until you get it fixed.

[SweepstakesNinja]

Hi,

Hmm, very strange. I can't seem to duplicate that error. When you restart the software, please start it and tell me which sweepstakes appears right before that Leite's Culinary one.
For the 'not honoring the request' -- do you mean you pressed the F2 window and it didn't close?

For the other two profiles, it should work with it closed.

Johnathan

[MissEcho]

Johnathan see the topic "Error access violation", we've been posting this problem for quite a while with several different web sites this thread has some screen shots also. please check it out. http://www.sweepstakesninjaforums.com/viewtopic.php?f=6&t=158 first posted May 5 in "Bug Reports". thanks