by BinkyJ45 » Wed Apr 15, 2015 4:25 pm
As I was going through the steps again to document with screenshots, I saw that if I get 'expired' message, then select option to generate a new key rather than recover the key. I tried that, and it worked. I had originally tried a one month trial before I signed up for a year, so maybe that is what caused the problem with the expired key.