Page 1 of 2

won't let me add to my submissions

PostPosted: Sun Mar 13, 2011 12:58 pm
by shunts
to your submissions it will not let me add my sweeps it keeps coming up select prizes so you can organize so I slect the prize catagory and it just keeps comming up please select catagory

Re: won't let me add to my submissions

PostPosted: Sun Mar 13, 2011 1:11 pm
by SweepstakesNinja
Hi!

Are you 'checkmarking' the prize categories that you want? (You actually need to 'checkmark' them).

Thanks,

Johnathan

Re: won't let me add to my submissions

PostPosted: Tue Mar 15, 2011 11:21 pm
by rikki2678
I am having the same issue and Yes I am check marking the prize that goes with the sweepstake.

Re: won't let me add to my submissions

PostPosted: Tue Mar 15, 2011 11:41 pm
by SweepstakesNinja
Hmmm

Could you please take a screenshot, and send it to techsupport [at] sweepstakesninja.com?

Thanks,

Johnathan

Re: won't let me add to my submissions

PostPosted: Wed Mar 16, 2011 9:48 pm
by shunts
I do not know how to take a screenshot, and send it to the tec, but I watched the instruction video and it all worked but when I pushed the save button, it came up with the same thing as before I finally checked all the prizes that I could think of and it came up again, needs more info please enter the prizes so you can organize them, so I then checked every one of the prizes and it still calme up it just won't let me save the sweepstakes
thanks

Re: won't let me add to my submissions

PostPosted: Fri Mar 18, 2011 7:13 pm
by SweepstakesNinja
ok --

PLease see this website for instructions on taking a screenshot take-a-screenshot.org It will help give me an idea of what is going on.

Thanks,

Johnathan

Re: won't let me add to my submissions

PostPosted: Fri Mar 18, 2011 9:36 pm
by rikki2678
---------------------------
More Information Required!
---------------------------
Please enter what types of prizes can be won. This will help you for organization later.
---------------------------
OK
---------------------------


sorry the screen shot won't work for me but this is the message that comes up.

Re: won't let me add to my submissions

PostPosted: Fri Mar 18, 2011 10:40 pm
by SweepstakesNinja
Ah -- ok, I may change that then.

You need to 'checkmark' the various prizes (i.e., [x] Gift Certificates, [x] Trips/Vacations), as well as fill in the field for prizes, i.e., [Win vacations to Florida], etc.

Re: won't let me add to my submissions

PostPosted: Sat Mar 19, 2011 10:52 pm
by rikki2678
I have filled out all the forms and categories and still get the error.

Re: won't let me add to my submissions

PostPosted: Thu Mar 24, 2011 9:17 pm
by SweepstakesNinja
Just following up... were you able to figure this out?

Johnathan