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[FIXED!] - Can't run Ninja this morning...

PostPosted: Thu Jul 03, 2014 10:06 am
by lisaray
Is Ninja having a problem this morning? I tried running it, it went into "Processing Sweepstakes Files" then disappeared. I tried several times, with same result.

Re: Can't run Ninja this morning...

PostPosted: Thu Jul 03, 2014 1:00 pm
by SweepstakesNinja
Hmm. Please make sure norton isn't interfering (just did an update). please see here for details:
http://www.sweepstakesninja.com/site/contact/faq.php#bookmark7

Thanks!

Johnathan

Re: Can't run Ninja this morning...

PostPosted: Thu Jul 03, 2014 10:59 pm
by lisaray
I'm still dead in the water. Had tech guy from Norton try. He disabled Norton to no effect, then uninstalled and reinstalled it, adding the permission. It's still a no-go. He suggests that I next uninstall and reinstall Sweepstakes Ninja? So - after I uninstall Sweepstakes Ninja, what do I need to do to reinstall it?

I finally got it going!!

PostPosted: Thu Jul 03, 2014 11:40 pm
by lisaray
It seems with Norton that if you keep butting your head against the wall long enough, you can actually get somewhere. After trying 6 times to reinstall Sweepstakes Ninja, it finally asked if I trust Sweepstakes Ninja. I have it back up and running!! Hurray!! (Feels like a win!) Big smiles!

Re: Can't run Ninja this morning...

PostPosted: Fri Jul 04, 2014 9:56 am
by SweepstakesNinja
lol, congratulations! yes.. norton is annoying... I've tried MANY times having them get it fixed, but they just seem to be a bit lazy, and never get around to it...